My Favorite Tutor doesn’t Show up on my List

First things first, a tutor won’t show up on your list unless you’ve rated them via the feedback form at the end of a lesson. If you did not rate your tutor before, you can do so here.

Another reason a tutor won’t show up on your custom scheduler is because they are on vacation or they reached their quota of lessons for the week. Tutors decide individually how many hours they tutor on Chatterbug each week, and once their schedule is full, we completely deactivate the possibility to schedule them until the following week, Monday. This also means that, even though they're still listed as your favorite tutor, their name will not show up when you try to schedule a lesson with them.

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