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32 articles
Of course everyone deserves a holiday or just needs to take a day off every now and then. You have different options to organize this: You can pause your tutoring or adjust your availability accordin…
Updated 2 weeks ago
Remember that the the higher your Tutor Level, the more appointments with students you are offered from our system. To make sure your level is always in the green, Change your availability to better…
Are you a new tutor? Let us remind you what the Onboarding Phase consists of. Create a Tutor Account. We will send you an email invitation to create a Chatterbug Tutor Account. Make sure to check you…
The Community Forum is a place for our students, tutors and Chatterbug staff to connect. The Community Forum. You can access the Community Forum through the “Community” link in the top right corner o…
All Chatterbug tutors need to fullfill these requirements when tutoring Live Lessons: Use a computer or laptop with Chrome or Firefox. Be in a quiet area with a clean and non-distracting background.…
The W-8 form is a tax form reserved for non-US residents earning an income from a US-based company like Chatterbug. The W-8 form provides our non-US tutors an exemption from traditional US taxes sinc…
Speaking in a foreign language can be very intimidating and some students can be very shy. Others will be already more fluent. It is your job to help the students on their individual language journey…
We appreciate that you put your best foot forward and try to offer the students the best learning experience possible. To help you understand if your students enjoy the lessons as much as you do, we…
Setting up your availability correctly and defining Schedule Limits in your Tutor Calendar is very important in order to be offered appointents with students. Your Availability. Open your availabilit…
Training Courses about Chatterbug features, pedagogics and professional development as a tutor. More information coming soon! Training Platform. All trainings can be accessed here. If you don't have…
Tutoring online comes with the great advantage that you can tutor from anywhere. Make sure your time zone is always up to date to not loose track of your Live Lessons! Your Settings. In your account…
In a Live Lesson the student and the tutor do not see exactly the same. Here you can find the differences, in order to support your students better. What the student sees. The student sees instructio…
Levels are here to help you (and us) better track your reliability statistics. Your level is based entirely on objective and quantifiable data, such as how often you cancel or show up late to Live Le…
One of the most important parts of learning to speak and understand a language is by practising speaking and listening. However, this can be stressful and frustrating for students, especially in the…
Learn about the Live Lesson list view and the Live Lesson calendar view on your dashboard as well as about the different types of appointments that there are appearing in your calendar. Lesson List V…
Take a quick tour to know how Chatterbug works and what you need to do to become everyone's favorite tutor. Ready, set, go: Tutor Tour Intro.
You, as a tutor, experience our curriculum exercises with students first hand. If you see something is wrong or could be improved, you can let us know during the Live Lesson via the “take a note” but…
Appointments with students are suggestions based on the availability you set in your schedule. Rejecting an appointment. If you reject an appointment that is offered to you occasionally, that’s total…
It can happen that a student cancels a lesson, is late or even misses the lesson completely. Here is what this means for you. The student canceled Whenever a student cancels their Live Lesson with yo…
Making a tutor video gives you, the tutor, the chance to introduce yourself to the rest of the Chatterbug community and potential new students. Students are more likely to book a lesson with you spec…
If you are in the Waiting Room and you can see that your student is online, but they are not joining the lesson, your student might have trouble connecting. You can also experience connection problem…
Our curriculum is solely geared towards adult learners. Per our Terms of Service, children under 13 are not allowed to study on Chatterbug. What should you do if you meet an underaged student in a le…
At the end of every lesson, both you and the student rate each other. We ask you about friendliness, sound and video quality, how enjoyable the session was and if you would like to work with the othe…
Learn about the Live Lesson list view and the Live Lesson calendar view on your dashboard - how to set your availability and your schedule goals. Lesson List View on your Dashboard. The list view wil…
Updated 2 years ago
How tutors can refer students. On the very bottom of your Tutor Dashboard or if you go to your referral dashboard , you can find your referral URL. This URL can be shared on social media or in blog p…
Find out more about Chatterbug's payout methods and how to keep track of your invoices. All Chatterbug tutors are independent contractors and therefore responsible for their own taxes according to th…
Do you have a new hobby? Did you move to another city, or country? Have you improved in a language you're learning? Students are happy to connect with you over these things. You can also edit your pr…
Are you ready to tutor a Live Lesson? For every lesson, you'll have to set up your digital 'classroom'. Here is a short check list for you to go through before getting started: Use a computer or lapt…
After a Live Lesson, you can indicate with a thumbs-down that you don't want to work with this student again. If you do this, it helps if you leave a short comment at the bottom of the rating page. I…
In order to be approved as a tutor, you have to create your tutor profile, which lives on the Community Forum. This is part of the onboarding process. In this document, you find a detailed explanatio…
What exactly is a Trial student? How do you know if you're tutoring a Trial Lesson, and how can you structure it? Here is some important information about all this. What is a Trial Student? Every new…
Tutor cancellation policy. If you don’t show up to the lesson within 10 minutes of the lesson start time, you will not be paid for the lesson. Once the initial 10 minutes are over, you can't join the…
