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Of course everyone deserves a holiday or just needs to take a day off every now and then. You have different options to organize this: You can pause your tutoring or adjust your availability accordin…
Updated 4 days ago
To make sure your level is always in the green, Change your availability to better fit your availability to get your confirmation and attendance rate up. Download the app so you never miss an appoint…
All Chatterbug tutors need to fullfill these requirements when tutoring Live Lessons: Use a computer or laptop with Chrome or Firefox. Be in a quiet area with a clean and non-distracting background.…
The W-8 form is a tax form reserved for non-US residents earning an income from a US-based company like Chatterbug. The W-8 form provides our non-US tutors an exemption from traditional US taxes sinc…
Speaking in a foreign language can be very intimidating and some students can be very shy. Others will be already more fluent. It is your job to help the students on their individual language journey…
Setting up your availability correctly and defining Schedule Goals in your Tutor Calendar is very important in order to be offered appointents with students. Your Availability. Open your availability…
In a Live Lesson the student and the tutor do not see exactly the same. Here you can find the differences, in order to support your students better. What the student sees. The student sees instructio…
How to read the levels section of your tutor dashboard: Levels. Levels are here to help you (and us) better track your reliability statistics. Your level is based entirely on objective and quantifiab…
One of the most important parts of learning to speak and understand a language is by practicing speaking and listening. However, this can be stressful and frustrating for students, especially in the…
Learn about the Live Lesson list view and the Live Lesson calendar view on your dashboard as well as about the different types of appointments that there are appearing in your calendar. Lesson List V…
Take a quick tour to know how Chatterbug works and what you need to do to become everyone's favorite tutor. Ready, set, go: Tutor Tour Intro.
Appointments with students are suggestions based on the availability you set in your schedule. Rejecting an appointment If you reject an appointment occasionally, that’s totally fine. If it happens a…
You are in the Waiting Room, ready for you Live Lesson, but your student doesn't show up. There will appear a banner with a countdown of 10 minutes. Please stick around for some more time, to wait fo…
Making a Tutor Video gives you, the tutor, the chance to introduce yourself to the rest of the Chatterbug community and potential new students. Here you find how to create and upload your video! What…
If you are in the Waiting Room and you can see that your student is online, but he/or she is not joining the lesson your student might have trouble connecting. You can also experience connection prob…
At the end of every lesson, both you and the student rate each other. We ask you about friendliness, sound and video quality, how enjoyable the session was and if you would like to work with the othe…
Learn about the Live Lesson list view and the Live Lesson calendar view on your dashboard - how to set your availability and your schedule goals. Lesson List View on your Dashboard. The list view wil…
Updated 8 months ago
How tutors can refer students. On the very bottom of your Tutor Dashboard or if you go to your referral dashboard , you can find your referral URL. This URL can be shared on social media or in blog p…
All Chatterbug tutors are independent contractors and therefore responsible for their own taxes according to their country of residence. In order to keep track of your invoices, you can easily downlo…
You've done the Tutor Onboarding course and had your Training Lesson. Are you ready to tutor your first Live Lesson? Almost. Now it is time to set up your digital 'classroom'. Here is a short check l…
If you give a student a thumbs-down, first we'll get in touch with you to find out what's the issue, and then we'll speak with the student to determine why this is happening, and what they could do t…
The Community Forum. The Community Forum is a place for our students, tutors and Chatterbug staff to connect. Students can schedule lessons with tutors directly via the Community Forum. So if they se…
What exactly is a Trial student? How do you know if you're tutoring a Trial Lesson, and how can you structure it? Here is some important information about all this. What is a Trial Student? Every new…
Tutor cancellation policy. If you don’t show up to the lesson within 10 minutes of the lesson start time, you will not be paid for the lesson. Once the initial 10 minutes are over, you can't join the…
