Chatterbug Streams

12 articles

I’d like a refund on my Club subscription

Your payments and subscription is handled by your respective app provider, so either the App Store or the Google Play store: For iOS users, this means you can request refunds only from Apple support.…

Updated 3 months ago

What languages can I learn on the mobile app?

The mobile app currently offers livestreams for English, German, French and Spanish learners.

Updated 3 months ago

Are the streamers language teachers?

Our streamers are not trained language teachers but they work closely with the Chatterbug Curriculum and Learning experience teams to bring you relevant learning material that’s adapted to your level…

Updated 3 months ago

I’m a current Live Lessons subscriber, do I need to pay for the mobile app?

No. Starting from December 8th, 2021, everyone has free and unlimited access to the mobile app. However, our premium feature in the app, Club , is accessible for Live Lessons subscribers (or paying s…

Updated 3 months ago

I want to delete my account in the mobile app

To delete your account, please send a request to the support team at hello@chatterbug.com.

Updated 3 months ago

Chatterbug Stickers

Download the Chatterbug stickers for iOS and brighten up your chats with our Catbee, sad ice cream cone, and our German character, Otto!

Updated 3 months ago

What is the Chatterbug Mobile App?

The mobile app allows you to view bitesize language-learning live streams hosted by native-speaking trainers. Each stream is based on a unit from the Chatterbug curriculum (A1 to B2) or on original c…

Updated 3 months ago

Is Club included in my Chatterbug Lessons plan?

Yes. Club is included in all Chatterbug lessons plans, from the Lite to the Ultimate one, at no additional costs. As long as you're subscribed to a Chatterbug lessons plan, you'll have access to Club…

Updated 3 months ago

I’m a Chatterbug subscriber, do I need a separate account for the mobile app?

No. All Chatterbug subscribers can access the app using their existing Chatterbug login and password. Find out more about your benefits as a Live Lesson subscriber here.

Updated 3 months ago

My app is crashing, what can I do?

Whenever the app is crashing, our engineering team receives an automatic alert but just in case, please report it right away to our support team at help@chatterbug.com.

Updated 3 months ago

What levels do the livestreams cover?

The livestreams cover beginner (A1) to upper-intermediate (B2) levels. Each stream is based on a unit from the Chatterbug curriculum or original content tailored to your level, and includes real-time…

Updated 3 months ago

Does Chatterbug have a mobile app?

Yes! Download the Android or iOS app and learn on the go.

Updated 3 months ago

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